Major Internet Outage Hits Dozens Sites and Apps

A widespread web disruption has impacted dozens sites and applications around the world, with users experiencing problems connecting to the web after problems at the web hosting system.

The impacted services encompass the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, in addition to several Amazon-operated operations including its key e-commerce site and the Ring doorbell company.

Throughout Britain, Lloyds bank was affected along with its affiliates the bank Halifax and the Scottish bank, while there were further notifications of problems accessing the HMRC online portal on Monday morning. Also in the UK, many Ring customers used social media to complain their home gadgets were not working.

Just within Britain, accounts of problems on specific apps totaled the thousands for each platform.

Amazon reported that the issue began in the eastern region of the United States at Amazon Web Services, a section that supplies essential web infrastructure for numerous firms, who utilize resources on AWS infrastructure. Amazon Web Services is the biggest global web hosting platform.

Just after the start of the day (PDT) in the United States (8am BST), the company announced “elevated failure rates and latencies” for Amazon's platforms in a area on the eastern US of the United States. The widespread consequence was seen to disrupt services worldwide, with the problem monitoring service indicating outages with the identical platforms in multiple continents.

The outage tracker Thousand Eyes, a platform that reports on web disruptions, also reported a surge in problems on the start of the week, including several cases situated in Virginia, the site of the eastern US data center where AWS said the issues originated.

Jeremiah Williams
Jeremiah Williams

A seasoned business consultant with over 15 years of experience in strategic planning and digital transformation.